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Terms & Conditions

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern CBM Partners Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘CBM Partner’s’ or ‘us’ or ‘we’ refers to the owner of the website whose registered offices are displayed on our contacts page.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties: CRM data; email addresses, web pages visited/duration.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

GDPR Compliance

What personal data we collect and why we collect it

Contact details
We can collect and use information you provide us through the contact form or external downloads, such as name, e-mail address, telephone number, postal address or company name, when you request information about our software or services.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
We will not (and never) share your information with any other companies. We follow the industrial standards to protect all information you provide us with. We do everything possible to keep your information safe at any point. This protects your data against loss, misuse, unauthorised access, disclosure, change or destruction. We cannot guarantee that we can exclude every risk of misuse of your personal information by others with malicious intent. Keep your own credentials in a safe place and contact us immediately if you find any unauthorized use of your password or any other security breach.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site,  you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Emails may be checked through an automated spam detection service.

Updates for this policy
CBM Partners LTD can update this privacy policy by placing a new version on this website at any time. For the most recent version of our policy, please visit our website.

Contact
If you would like to contact us about any aspect of our privacy policy, please do so through the following e-mail address: info@cbmpartners.com

If you would like to change your data and cookie settings please click here: Cookie Consent Settings

Returns & Shipping

Returns: we offer a 30-day return policy on all products, no questions asked. Your order confirmation will contain instructions on how to contact our Customer Care team.

Shipping time cut-offs: all orders placed Monday-Friday before 12:00 PM (noon) CET will ship the same day. All other orders will ship the next business day.

Payment options: we accept all major credit cards and wire transfers.

Are you VAT exempt? You can enter your credentials on the billing step of the checkout.